Tuesday, February 3, 2009

Azuth / CS002 Bounce

To all of our loyal customers,

Our primarily game hosting server (azuth / cs002) was accidentally bounced last night by our remote hands. We are just discovering this information now as the majority of our customers came back up immediately. This bounce lasted approximately one minute as it was a force-shutdown and the server automatically came back up.

This has caused some of our customers to need to manually restart their games. It should not have caused any other problems under normal circumstances. Please let us know if there are any additional problems you are having by contacting us directly -- support at isunlimited.net.

Monday, February 2, 2009

Internal Admin/Web Server

This weekend, our primary internal administration and web server began to have hardware failure. We were able to bring the machine back up successfully and were working on a replacement to be scheduled for the night of Thursday, 2/5. As of moments ago, the machine is no longer responsive. We will be repairing the outage as soon as possible. This machine hosts our website, client accounts, off site services, and a small number of high traffic games. Our email, most client websites and most client games are not affected by this outage.

Our sincerest apologies for the inconvenience. We hope to have this issue resolved tonight.